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Refund Policy
Effective Date: 05/19/2025
At TM School, we are committed to delivering high-quality education through both offline and online programs. We strive to provide a fair and transparent refund process for our clients, as outlined below.
Offline Courses (In-Person)
Clients enrolled in offline (in-person) courses may request a full refund under the following conditions:
- A full refund may be requested within 7 days after attending the first class, if the Client notifies us in writing of their decision to withdraw from the course.
- No refunds will be issued if the Client attends the second class.
- Attendance is determined based on TM School’s official class records.
- Refund requests must be submitted in writing to [email protected] or delivered to the Service Provider’s physical address.
- The Service Provider will process the refund within 30 days of receiving the written request.
Online Courses
Clients enrolled in online courses may request a full refund under the following conditions:
- A full refund may be requested within 30 days of purchase, provided the Client is within the first course block (either has not started it yet or is currently studying it).
- No refunds will be issued if the Client has accessed or started the second course block.
Refund requests for online courses must be submitted in writing to [email protected].
TM School Inc. reserves the right to decline refund requests that do not meet the criteria outlined above or where misuse or abuse of the refund policy is suspected.
Contact Information
If you have any questions regarding this Refund Policy, please contact us at:
- TM School Inc.
- Email: [email protected]
- Mail: 770 W Dundee Rd Arlington Heights, IL 60004
- Phone: 224 888 3707